At Joann Marketing, we value and respect your privacy. Protecting your personal information is a fundamental part of our commitment to providing you with a safe, trustworthy, and transparent shopping experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop with us, or engage with our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect various types of information to deliver our products, process your orders, improve our services, and communicate effectively. The information we gather falls into two categories:

a. Personal Information You Provide to Us

When you interact with our website or contact us, you may voluntarily provide personal information such as:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through third-party providers)
• Order history
• Any additional information you choose to share when inquiring about our products or services

b. Automatically Collected Information

We also collect data automatically through your interactions with our website, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited and time spent on our site
• Referral source and browsing behavior
• Cookies and similar tracking technologies

2. How We Use Your Information

Your data helps us provide, improve, and personalize your experience. Specifically, we use your information to:

• Process and fulfill your orders for our high-quality furniture, including the Parler Brown Arm Dining Chair, Reneau Sand Brown and Espresso Fabric Dining Chairs, and Winston Black Windsor Dining Chairs.
• Manage your account, if you have one, and provide customer support.
• Send order confirmations, updates, shipping notifications, and relevant communications.
• Respond to inquiries, requests, and customer service needs.
• Send promotional emails and newsletters (only if you opt-in), including special offers, new product launches, and marketing campaigns.
• Analyze website usage to enhance functionality, design, and user experience.
• Detect and prevent fraudulent activities, security breaches, and technical issues.
• Comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share your information with trusted third parties in the following circumstances:

• Service Providers: We may share data with third-party vendors who assist in processing payments (securely through trusted gateways), shipping, website hosting, marketing, or customer support.
• Legal Compliance: If required by law or legal process, we may disclose your information to government authorities or other entities to comply with legal obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• Protection of Rights: To protect the safety, rights, and property of Joann Marketing, our customers, or others, especially in cases of fraud, abuse, or security threats.

4. Data Security Measures

We implement robust security protocols to safeguard your personal information, including:

• Encryption of sensitive data during transmission (SSL/TLS protocols).
• Regular security assessments and audits.
• Restricted access to personal data to authorized personnel only.
• Secure storage of data in protected servers.

Although we take extensive precautions, no method of transmission over the Internet or electronic storage is entirely secure. We encourage you to safeguard your login credentials and report any suspicious activity immediately.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us analyze website traffic, remember your preferences, and improve functionality.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website, but you will still be able to browse certain features.

6. Your Rights and Choices

Depending on your location, you may have specific rights regarding your personal data, including:

• The right to access, correct, or delete your data.
• The right to withdraw consent for marketing communications.
• The right to data portability.
• The right to object to or restrict certain data processing activities.
• The right to file a complaint with a data protection authority if you believe your rights are violated.

To exercise any of these rights, please contact us at support@joannmarketing.shop or call +1 578 424 9020. We will respond within a reasonable time frame and in accordance with applicable laws.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we securely delete or anonymize it.

8. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we do, we will revise the “Last Updated” date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: support@joannmarketing.shop
Phone: +1 270 449 9865